What should I do if the file is too large or in an invalid format?
If the uploaded file exceeds the 30 MB limit or has an unsupported format:
- Export a shorter date range from MT4 or MT5
- Use the official Tradelytic .xlsx template instead
- Ensure the file contains only allowed fields and correct formatting
- Re-upload the file via the Import Trades page
If issues persist, uploading trades using the .xlsx template is the most reliable method.